A Staffordshire Oatcake

Shipping & Returns

PLACING AN ORDER
When your order is placed you will have the option of choosing your postal tariff, your order will be dispatched on the tariff you select and we cannot be held responsible for any loss or delay resulting from that choice.

UK DESTINATIONS
When placing your order you will have the option of choosing your postal tariff, your order will be dispatched based on that tariff. We do not recommend you use the 2nd class postal tariff for fresh oatcakes.
We cannot be held responsible for any loss or delay resulting from that choice. We suggest for larger quantities of Oatcakes you choice the “Special Delivery“option.

FOR DESTINATIONS OUTSIDE THE UK
When placing your order you will have the option of choosing your postal tariff, your order will be dispatched based on that tariff. We would always recommend the Airsure option as you have the ability to track your order.

SHIPPING
Based upon the information you have provided your order should under normal circumstances be dispatched within 7 working days using your chosen tariff. However if your order contains multiple products this can take up to 21 working days you will be notified by e-mail when your order is dispatched.
Staffordshire Oatcakes UK cannot be held responsible for any postal errors, losses or late deliveries by any postal carriers.

Please allow UP TO 28 working days for Gluten Free Oatcakes, Pikelets, Related gifts.

*Delivery days as seen on the postal page i.e. 1-2 days or next day delivery are Royal Mail delivery times and should not be mistaken as times set by Staffordshire Oatcakes UK.
Overseas delivery times are based on the time it takes for Royal Mail to send your order to its destination country. Extra time should be added for your order to reach its delivery address.

Staffordshire Oatcakes UK has taken the greatest care to ensure the accuracy of the contents of this website, but cannot accept responsibility for any inaccuracies, omissions or errors whether in respect of the information provided on the website or any websites or groups that that may be linked.

It is our policy to keep proof of posting for all items ordered for 1 month after completion of your order to aid in any claim you wish to make with postal carriers for any loss or late delivery.

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